February 4, 2023

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Walmart to open high-tech fulfillment centers to ship online orders faster

2 min read

Walmart is building four high-tech fulfillment centers that will simplify and speed up the picking and packing of online orders. The first one will open this summer in Joliet, Illinois.


Walmart is building warehouses with a high-tech spin in hopes of delivering items to customers more quickly and growing its online business.

The retailer said Friday it plans to build four new fulfillment centers that use automation to pack and ship online orders more efficiently, with the first location opening this summer in Illinois. For customers, the new warehouses will mean next-day or two-day delivery could be more common for items including cereal and T-shirts.

The plans come as Walmart competes with online retail giant Amazon, which has made it easy for customers with Prime memberships to order a wide range of items and have them delivered within a day or so. With more of Walmart’s sales coming from its website in recent years, it already has 31 facilities that prepare online orders. More than 3,500 of its stores, or about 75% of its locations, also fulfill online orders.

But at Walmart’s existing fulfillment centers, employees can walk nine miles or more a day to pluck items off shelves and lug them back to areas for packaging, said Michael Prince, Walmart’s vice president of supply chain innovation and automation.

That won’t be necessary at the new warehouses, where an automated system will retrieve items from an expanded storage space and shuttle it to an area where an employee packs it in a box, which will be custom made to fit the order’s measurements. Walmart tested the concept at a fulfillment center in Pedricktown, New Jersey.

Amazon, Kroger and others have also tapped automation to expand capacity and speed. A decade ago, Amazon acquired Kiva Systems, which created wheeled robots for its warehouses. It has tested robots to reduce strenuous jobs for workers and in April launched a $1 billion fund to invest in companies developing supply chain technologies.


2022-06-03 00:01:01

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