June 24, 2022

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The Works is forced to close stores across the UK after hackers target retailer’s tills and deliveries

2 min read

High street retailer The Works says it has been targeted in a cyber attack – forcing it to shut some of its stores.

Hackers are said to have hit the British discount stationary and books retailer with ransomware – a type of computer virus that allows attackers to take control of a system and then demand money for its return.

The retailer said five of its 526 shops have been closed since last week as a result of the hack, which caused issues with the company’s tills and disrupted its deliveries to its stores.

However bosses at The Works say its tech team quickly managed to disable the company’s computers after being alerted to the breach by their firewall system.

It is understood the company is yet to hear from the hackers and it is yet to ascertain where in the world the attack came from.

However the company insists that no customer payment data has been accessed, as it is stored on a seperate third-party system.

The stationery and books retailer said the cyber attack resulted in new stock deliveries to its shops being temporarily suspended and longer delivery times for online orders.

The stationery and books retailer said the hack also resulted in new stock deliveries to its shops being temporarily suspended and longer delivery times for online orders.

It said store deliveries ‘are expected to resume imminently’ and its normal online service levels are steadily being reintroduced.

Bosses added that the firm does not currently expect the incident to have a ‘material adverse impact’ on its financial position or forecasts. However the company’s shares fell 10 per cent at the market open, according to Sky News.

In a statement, The Works, which is majority owned by Huddersfield Town FC chairman and Card Factory founder, Dean Hoyle, said there had been ‘been some limited disruption to trading and business operations’.

A spokesperson said: ‘This includes the closure of some stores due to till issues.

‘Customers can continue to shop safely at The Works, both in store…

Business Matters

2022-04-05 08:01:32

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