Analytics and big data are key discussion points in the banking industry — more so now than ever, thanks to the rise of electronic devices and their entrance into banking. But a lot of banking business processes, such as account opening, still require paper. This ‘big paper’ issue is another big problem banks face today as their business becomes more digitised. The Banker speaks to Simon Reynolds and Ian Ames White from Hewlett-Packard about how banking can be digitised. The experts consider ways to apply the concept of big data into certain products; how legacy records can be archived and captured, and what is in store for branch-based banking in future.